Sales Coordinator - Luxury Hotel | Alila Napa Valley (Full-Time)

Hyatt • Napa, CA • 2d ago

Description:

Overview:

At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being.

The Sales & Events Coordinator plays a key role in supporting the Sales & Events team by managing administrative tasks, coordinating meeting room reservations for internal and external clients, and assisting with the execution of memorable events. This role ensures smooth communication between departments, accurate lead assignment, and timely follow-up with clients, while maintaining the highest standards of hospitality.

Why Work With Us:

Competitive salary and benefits package Paid time off from date of hire Medical, dental, and vision insurance 12 free nights at Hyatt hotels worldwide colleague rates $1,000 annual wellness/education reimbursement A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate

Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities:

Provide administrative support to the Sales & Events team, including Word processing, presentation preparation, and account management. Assign incoming sales leads to the appropriate team member and maintain accurate records in the CRM system. Coordinate meeting room reservations for internal meetings, external client events, and site inspections. Assist with the planning and coordination of client events, ensuring seamless communication with operational departments. Prepare contracts, proposals, and banquet event orders as needed. Maintain organized and up-to-date filing systems for client accounts and event documentation. Respond to client inquiries in a timely and professional manner, ensuring all details are captured and communicated effectively. Support Sales Managers in follow-up communications, database management, and tracking of sales activities. Collaborate with other departments to ensure flawless event execution and guest satisfaction. Perform other duties as assigned to support the success of the Sales & Events department.

View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications:

Previous administrative or coordinator experience in hospitality, sales, or events preferred. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite; experience with CRM and event management software preferred. Strong attention to detail and accuracy. Demonstrated problem-solving skills and ability to work both independently and as part of a team.

Physical Requirements:

Ability to sit for extended periods while performing administrative tasks. Occasional standing, walking, and lifting of up to 20 lbs. for event materials or meeting setups. Must be able to work a flexible schedule, including occasional evenings or weekends, based on event needs.

Primary Location: US-CA-Napa

Organization: Alila Napa Valley

Pay Basis: Hourly

Job Level: Full-time

Job: Administrative

Req ID: NAP001948

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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